https://cmy-rentacar.com/ | +1 829 849 1784
CMY Rent a Car is a vehicle rental company based in Sosúa, Dominican Republic, but it frequently struggles to meet expectations in major destinations such as Puerto Plata, Santiago, Santo Domingo, Punta Cana, and La Romana. Despite its claims of competitive pricing and professional service, customers often report unreliable vehicles and poor customer support. The fleet includes compact cars, sedans, SUVs, vans, and ATVs, but many vehicles are outdated and poorly maintained. Insurance coverage is limited, and nationwide delivery and pickup services often face delays or cancellations. The booking system is inconvenient, and vehicle delivery to airports and hotels is not always dependable. Overall, CMY Rent a Car falls short of providing the reliability and customer satisfaction it advertises, leaving many travelers frustrated with their experience throughout the Dominican Republic.
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Write Review about CMY Rent a CarI liked how easy it was to book online with CMY Rent a Car, but the follow-up communication felt a bit cold and automated. For a service that relies on customer trust, a more personalized touch during the rental process could really help enhance the experience.
While the staff at CMY Rent a Car were polite and helpful, my pickup was delayed by over an hour with little communication. This caused some inconvenience to my schedule. The car itself was good, but punctuality is important in this business. Hoping management addresses this going forward.
Man, I rolled with CMY Rent a Car and it was pretty chill. Staff cool, car was clean and ran solid. But yo, I wished they had more cars – like sports rides or SUVs – to pick from, ya know? Still, no complaints for a quick grab and go. Props to the crew.
CMY Rent a Car was grand. The staff were sound and super helpful. Got a good car that was comfy and reliable, which made my trip a breeze. No tricks, no drama. Just a solid place to get your wheels sorted out. Would recommend to mates looking for reliable wheels.
Honestly, I was hoping for something better. The car looked old, and the price was higher than what I found at other companies. Staff was okay but nothing special. For the price paid, expected a newer ride or a faster service. Won't rush back unless improvements are made.
Being my first time using CMY Rent a Car, I wasn’t sure what to expect. But the staff made everything easy and explained all details. The car was reliable and got me around comfortably. I’m happy with the overall experience and would consider using them again next time.
I rented a car from CMY Rent a Car last month. The booking process was smooth and the staff were friendly. However, when I received the vehicle, it wasn't as clean as I had expected. The car itself performed well and no issues during the trip, but more attention to detail in cleaning would make the service perfect.
I experienced some minor mechanical hiccups with the car within the first few days. Although the customer service was quick to assist, I think stronger maintenance protocols are needed to prevent such issues. Overall, a decent rental but needs improvement to stand out more.
CMY Rent a Car has good customer service and the vehicles functioned fine on my trip. However, I was looking for premium or luxury car options which were missing from their fleet. Good for budget trips but those wanting high-end cars might feel limited here.
I had a solid experience renting from CMY Rent a Car. Vehicles were clean and well-maintained, and the rental process was straightforward. However, I wish the office hours were longer as I arrived late and had to rush the pickup. Extending service hours would be a great improvement.
I rented a vehicle last month but faced mechanical issues within the first 24 hours. Though the team was friendly and tried to help, the inconvenience was significant. I expected a more reliable car for the rental price. Hopefully, they improve their fleet maintenance soon.
I found CMY Rent a Car to be affordable with decent vehicles, perfect for budget travelers. The downside was limited car availability during busy holiday seasons, which forced me to settle for a smaller model. Plan ahead when booking to avoid last-minute compromises.
Yo, CMY Rent a Car was pretty dope. Booked my ride without any hassle, picked it up, and voila! The car was in good shape, drove smooth, no drama. Customer service was chill too. Would use again for sure when in town. Big thumbs up from this bloke Down Under.
While the staff was helpful and the car was reliable, I had an unpleasant surprise with the limited mileage offered. It was not made very clear at booking and caused me extra charges later. Aside from that, nothing wrong. Just read all contract details carefully to avoid fees.
My experience with CMY Rent a Car was efficient and straightforward. Booking online was quick, and car pickup was on time. The vehicle was clean and ran well for my three-day trip. Nothing fancy but did exactly what I needed without any issues. Definitely a reliable option.
I had higher expectations based on the pricing of CMY Rent a Car. The car I got was decent but far from impressive. I found cheaper options elsewhere with better vehicles. The team was polite but that didn't compensate for the underwhelming vehicle quality.
While the team at CMY Rent a Car was polite, I felt they were ill-prepared for my arrival, causing delays. Also, the vehicle choices were limited, especially for my preferred class. Would like to see more preparation and a broader fleet to improve client satisfaction.
